Public Safety EAP Supervisor Resources

Delivering a premier level of service is our primary objective. Our rigorous quality assurance program includes concurrent review by a Clinical Director for all severe cases, a 24-hour problem resolution process, and comprehensive member satisfaction surveys. Our quality assurance program is a key reason why ESI can boast a member satisfaction rate of nearly 99%…

Trauma Response Service In the event your organization experiences a serious traumatic event, a trained response team is available. We provide on-site intervention by a senior counselor with special expertise in dealing with traumatic events. Most employers have a crisis plan designed to respond to emergency events, but these plans often focus only on the…